As Facility Manager at Prisma Recovery Center, Serica brings over nine years of experience in treatment settings, along with a reputation for strong leadership, empathy, and clear communication. She oversees daily operations with a steady balance of professionalism and compassion, ensuring both staff and patients feel supported. With a background that spans medical assisting, program coordination, and team leadership, she is skilled at guiding people through challenges while maintaining a positive, respectful environment. What she values most is the opportunity to brighten someone’s day, whether through problem-solving, encouragement, or simply showing kindness, because even the smallest moments of care can make a lasting impact.